Shipping policy

Order Processing

Typical custom and semi-custom order processing time is 8-10 business days for design proofs to be delivered to the customer, and 2-3 days from the time a proof is approved until the time it leaves our facility.

Typical order processing time for ready-made products, like apparel or sticker packs, is 2-3 days.

These times are only averages provided for convenience, and vary depending on complexity of an order and current workload. ERA Moto makes no guarantees about processing time.

Shipping

Orders over $180 are eligible for free UPS Ground shipping to the lower 48 states. Orders being sent elsewhere, or orders that require a different shipping method, can choose between the available options during the checkout process.

Orders are shipped Monday-Friday.

International Shipping

Orders delivered outside the US have both flat rate and express international shipping options, neither of which include import duties, taxes, or other fees. The customer is responsible to pay those additional fees upon receipt.

Delivery

Once a package leaves our facility and enters the possession of a shipping carrier (UPS, USPS, FedEx, etc), ERA Moto is not responsible for shipping problems, as any such problems are outside our control. This includes, but is not limited to, loss, damage, or delay. Should such an issue arise, the customer is advised to contact the appropriate shipping carrier (most of our orders are sent via UPS Ground) and file a claim.

Orders shipped via USPS may arrive on Saturdays, but is up to your local post office's discretion. Orders shipped via other means do not offer delivery on Saturday or Sunday.